Returns & Exchanges
We want you to be completely satisfied with your Karl Lagerfeld Paris purchase; therefore, we accept returns of unworn, unwashed, or defective merchandise within 30 days of the original ship date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all designer tags attached and include the original packing slip inside the box.
Attach Shipping Label
Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund has been fully processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing